Sales Policy – Effective Date: December 3, 2024
Welcome to Filesaliz! Our mission is to provide high-quality, effective weight loss food products to support your health journey. By making a purchase from our website, you agree to the terms and conditions outlined in this Sales Policy. Please read carefully.
1. Order Processing
All orders placed through filesaliz.com will be processed promptly. We strive to ship all orders within 1-2 business days, but please allow up to 5 business days for processing during peak seasons.
2. Pricing & Payment
All prices listed on filesaliz.com are in USD and are subject to change without prior notice. We accept major credit cards, PayPal, and other secure payment methods. Taxes will be applied based on your shipping address.
3. Shipping & Delivery
We offer standard and expedited shipping options. Delivery times vary depending on the shipping method selected at checkout and your location. Orders are shipped via trusted carriers such as USPS, UPS, or FedEx.
- Standard Shipping: 5-7 business days.
- Expedited Shipping: 2-3 business days.
- International Shipping: Available for select countries. Additional customs fees may apply.
4. Returns & Refunds
We offer a 30-day return policy for unopened and unused products. If you are not satisfied with your purchase, please contact us at info@filesaliz.com within 30 days of receipt for a return authorization. Returned products must be in their original, unopened packaging.
- Non-Returnable Items: Opened or used products, gift cards, and digital downloads.
Refunds will be issued to the original payment method once we receive the returned item. Shipping fees are non-refundable unless the return is due to our error.
5. Product Information
We strive to provide accurate and up-to-date information about our weight loss food products. However, product descriptions, ingredients, and nutritional information may be subject to change. Always refer to the product packaging for the most accurate details.
6. Privacy & Security
We value your privacy. Your personal information, including payment details, is processed securely through encrypted channels. For more information, please read our Privacy Policy.
7. Contact Information
If you have any questions regarding your order or our Sales Policy, feel free to contact us:
- Email: info@filesaliz.com
- Phone: (360) 210-4082
- Address: 674 W Lookout Ridge Dr, Washougal, Washington 98671
Thank you for choosing Filesaliz for your weight loss journey!